I don't want a good service company to get used like that -- every repair cost should go back to Frigidaire for their substandard design. Even with the extended warranty Frigidaire took the position it was cosmetic and denied any warranty replacement. Please send your full name, date of purchase, model/serial number, and complete contact information (and preferred method of contact) to chris.polk(at)electrolux.com. Uncategorized frigidaire extended warranty reviews. I am a senior citizen, had three heart attacks and three bouts with cancer and really need to stay calm and cool. All parts were included as well as easy to follow instructions. The reason I purchased the unit was because it looks nice, is relatively quiet, is user friendly and fits exactly into the hole in my wall and is sized to cool the space I have to cool. I have had the freezer for two years when it stopped working. If you will, kindly contact us at. In addition since Frigidaire pays only $250 per repair, I will stuck with the additional cost of the install. We look forward to assisting our Frigidaire customers to the best of our ability. Frigidaire's service people are awful the one company I had to work with Harphome Services, located in Coram. Electrolux has been difficult to deal with. After some research on different models and reviews, my wife and I settled on this Frigidaire 70 pint unit. The reviews on the Lowes website for this item are not so good to say the least. Complaint / review text: Purchased a Frigidaire Professional Microwave in June 2011, by February 2013 it's not heating. Do not buy Frigidaire, beware! Having it fixed at a cost of $260. Sincerely One VERY VERY pissed off customer. What I have experienced appears to be an orchestrated attempt by Electrolux Home Products to foist substandard Frigdaire Appliances on the American Market and make it virtually impossible for the consumer to get the defective product repaired under the Factory Standard Warranty. good idea? Frigidaire FFEH3054US Electronic Range User Review Majority of the reviewers, who have used this range, have given positive reviews for this range. Stay away from their products. Review #478187 is a subjective opinion of poster. What can we help you with? Added years of peace of mind knowing your appliance is covered should repairs be necessary … THE SERVICE IS UNACCEPTABLE AND WILL BE REPORTED TO BBB. Original review: May 19, 2020. is Frigidaire this hard up that they need such a *** company for their customers to have to deal with???? Frigidaire knows it's guilty of low quality products, Frigidaire - Rusting Stainless Steel Range, Do not buy Electrolux products aka Frigidaire, If you wish that your prior post be removed, submit a notarized letter. This range is less than 2 years old! Appliance repair said "Problem in sealed unit. A top end microwave should have lasted at least 10 years, maybe but NOT. ft. Capacity, Storage Drawer, 1 Ovens, 17K BTU, Front Controls & Rear Controls, Black Stainless Steel colour Canada Frigidaire has extensive customer service available through their website and through authorized service providers throughout the US. How horrible is that. bought PLRU1778ESO 2007. Los equipos mas *** que se puedan comprar y despues de comprado duran 3meses y llamas y llamas y nada de la garantia del fabricante se puede decir q le estan sacando el dinero del bolsillo a los clientes y despues ni le cumplen. The heat of summer! Then in year 5 the entire unit froze over & the serviceman couldn't get new tubing to thread through the unit, so I had to get an entire left side door. JUST TO ADD AN UPDATE, THEY CLAME THEY SETTLE THE CASE IN OCTOBER AND MATTER CLOSED. also. If a car's new paint bubbled it would be cosmetic but I assure you it would be covered by warranty unless it was from an intervening causation. Review #1419924 is a subjective opinion of poster. As the warranty was up, they could no longer be of help and regretted any inconvenience. I lost about $350.00 worth of food. What can I do. On behalf of Frigidaire, please except our humble apologies on your recent frustrating experience. It caused $10,000.00 in damages. I would like to further assist you but in order to do so, will you please email me directly at Chris.Polk@***.com with your unit's model/serial information, personal name, address, phone number and date of purchase of the unit? The new one lasted... Electrolux after 7 months has made no resolution to my cracked washing machine drum. Compressor issues 3 times. Thanks in advance. I notified the company told them I had purchased the extended warranty. Kind Regards, Anna P. Frigidaire Social Care Team Monday - Friday 8:00 a.m. - 5:00 p.m. (EST) Check out our new Custom-Flex™ Frigidaire Gallery Refrigerators that allow you to organize your items over 100 different ways. I hope my report helps. I live in Houston can't live without AC. Ripoff Report on: Electrolux/Frigidaire - Electroluxfrigidaire extended warranty designed to cheat consumers charlotte nc nationwide here are copies of the emails. You can look them up on the Better Business Bureau, Yelp, and Google for reviews under various names. You make a call for service, wait for repair and they tell you what problem is and they have to otdet part. Kind Regards, Anna P. Frigidaire Social Care Team Monday - Friday 8:00 a.m. - 5:00 p.m. (EST) Check out our new Custom-Flex™ Frigidaire Gallery Refrigerators that allow you to organize your items over 100 different ways. Also include the service company’s name that is repairing your range so we may contact them to ensure we review all of your information. Frigidaire/Electrolux scheduled a service call, but they did not show up (I missed work for them). The next day, yesterday, August 5th, a man from Frigidaire called me to say he was a person with authority and would see if he could get me a new AC. Review #375610 is a subjective opinion of poster. We have been told numerous times over two weeks that it's covered under warranty and someone will be call us - NOTHING has happened thus far and we are getting very concerned about this rising humidity in our completely finished basement. This is really ridiculous I have had cheap microwaves that lasted longer than two years.I didn't expect the microwave to last for ever but at least longer than two years. On 5/23/14, freezer stopped working. All this because I didn't take the advice from the contractor that Frigidaire is *** and warranty sucks. Electrolux Major Appliances, North America. I bought this refrigerator in October of 2010. Review #383382 is a subjective opinion of poster. Our extended warranty provides you with long tern peace of mind. Called to schedule service after Memorial Day holiday and was told purchased warranty was not valid. Thank You for Your Reply! Much time spent on phone trying to get fixed. no help at all from any sales rep or authorized repair center. Built my kitchen around so have to find something that 'fits' . Frigidaire Appliance Warranties. About Frigidaire. Purchased a Frigidaire Professional Microwave in June 2011, by February 2013 it's not heating. Pissed Consumer © 2021 All The only problem I have is the warranty. Their service provider charges $40+ more than other providers charge. having trouble with washer dryer combo, needed service, still under manufacturing warranty, not one year old. It is only 3 years old and I have had it repaired 8 times. Frigidaire counter depth french door fridge was purchased 12/20/11. As we often say in this blog, check and verify before you buy. He never showed up or called. This product is worthless and I highly recommend that you do not buy any appliances from this company. I have been without the appliance almost three months. If it turned out to be a worthless piece of junk too, I'd be out another $300+ and still no working fridge. Review #449333 is a subjective opinion of poster. Should you have additional questions please do not hesitate to reconnect with our social care team at any time. A comparable front load washer from Frigidaire now has an MSRP of $829. However, who is as important as what appliance for extended warranties. We never wish such inconveniences upon our consumers and want to research your history with us. I was aware from a prior purchase that this model of Frigidaire AC is seriously deficient in terms of quality of construction, in terms of industry standards. They even gave me a free extended warranty on a machine that the service company came out three times and could not repair. Review #374233 is a subjective opinion of poster. 3. It is NOT stainless steel. The best I've been able to do is get Frigidaire to extend the warranty 3 months. To my surprise it takes 10 days to get a part. I am now living (cautiously) with the range, but would never buy another Frigidaire appliance! These companies make things to only last a short time so you can buy the new and improved editions of the appliances. Review #612807 is a subjective opinion of poster. This wastes a consumers time and many consumers have either limited cell phone minutes or land lines without long distance. Attention Class Action Attorneys. A lot of reviewers have focused on the quick heat element of the cooktop and there are quite a few numbers of positive reviews mentioning that the fifth burner of the model and how convenient it makes the entire cooking process. Rights Reserved, You Are About to Contact PissedConsumer.com. When your Frigidaire home appliance breaks down, you could be left with a big repair bill. Once I can confirm the model and serial number I can properly review the warranty provided to see what assistance is available at this time. Before the 1 year warranty was up, my ice maker broke (I am the only one using it in my home). All Frigidaire refrigerator models listed on the company's website as of 2015 come with the standard Electrolux Major Appliance Warranty. It has been service many times since it was purchased in late 2011, and it never works for more than a week. This was purchased on 4/19/13 - it's not even 6 months old!! if not I will still pursue other avenues available to me including reporting this abuse to my state consumer protection agency and seeking the advise on an attorney, and a dissemination campaign to let the public know you warranty is a consumer ripoff and to seek public support to initiate a class action lawsuit against Frigidaire because you and every owner of this piece of equipment knows that the failure of the drum is a well document prevalent event. Makes me think twice about Frigidaire for the future. Finished, right? It was under warranty but took 3 weeks to get parts. There should be some type of warranty by Frigidare for parts that break in the first year - the year warranty should be extended. Where was this purchased....if i might ask? Baking a casserole at 350 degrees when we hear a crackly sound, go in the kitchen and open the oven door and the glass is completely shattered! If you will, kindly contact us at SocialCare(at)Frigidaire.com with your full name in the subject line and all contact and product information in your email body. I like to share the response fro frigidaire and my answer to it. I was without air conditioning all that time. No one showed up or called. One month later fixed. This is absolutely not the experience we wish upon any of our consumers. The certified repair man tells me the product will die soon and the problem is not worth the money it would cost to repair it. I look forward to further resolving this matter. We have 2 side by side units, one from 2006, and the other one is from 2017. Called to inquire about warranty and was advised only 1 year. They have not reversed credit card charges and are refusing to honor warranty. 7, The " tech" claimed the problem is a circuit board and it will take him a long time at least 4 weeks to get the part and he has no idea if the part will be available. Would you mind providing the model and serial number for your washing machine along with your address and approximate purchase date? Thank you for bringing your concern to our attention. I called Frigidaire and they sent me a new one. I prefer Frigidaire. Review #448746 is a subjective opinion of poster. I would also suggest refraining from using vulgarities within the review. We live in the Northeast, and our house (while older) is a pretty tight house that gets very humid from spring throughout summer. Extended warranties often include lots of exclusions that make the service less … 1. Frigidaire FFGF3054TD Range, Free Standing, Gas Range, 30 inch Exterior Width, Self Clean, 5 Burners, Sealed Burners (Gas), 5.0 cu. Would you be able to contact me directly with your product's information and your contact details so I can research your matter more personally? I do personally understand that this is not the conclusion you were searching for and appreciate your honesty and feedback. set up an appoint. The tech told me he needed a manufacturer's number in order to find the part and that I did not have one. I would like to express my appreciation to Electrolux for solving the issue I had. I called and was told of course I'm out of warranty and it would be 88 dollars for replacement parts not even including the labor. Frigidaire is owned by Electrolux, a Swedish-based corporation. 9 The tech says he had to guess at the correct number and has no ideal if the right part will come. I also have a so called "stainless steel" Frigidaire 30" range/oven. Review #494084 is a subjective opinion of poster. Review #382692 is a subjective opinion of poster. To learn more about the ways to appreciate the reviewer please visit The last unit failed on only two years and showed signs of serious corrosion and decay when inspected. We have another microwave brought 18 years and its working like a champ but its not a Frigidaire. Review #346120 is a subjective opinion of poster. Purchased Frigidaire Professional stand-alone fridge and freezer 10 months ago. Clearly Frigidaire does not want to honor this warranty. Makes a batch of ice every couple of hours, fills bin in a day or two. Please include any other pertinent information concerning this unit. I already paid to have the AC I purchased in good faith installed and delivered. I don't like service contracts, but in this case, I am sure that it would pay off. Emailed Frigidaire with the info and was told tough luck. We too are experiencing customer service issues regarding a Frigidaire 70-pint dehumidifier whose compressor has suddenly conked out. I happened to have a model number and serial number in the paper work that came with the unit. I have an extended service agreement on my Frigidaire. You can choose whether you want a one, two or three year Service Contract. Posted on November 30, 2020 by November 30, 2020 by Buy Warranties Enterprise Education Partners Blog 877-592-7726. I apologize for the inconvenience and concerns your refrigerator has been causing you. Product Warranty; Register your Warranty; Warranty. I understand you have concerns regarding the guidelines of the limited 2-25 year warranty on the inner wash basket. Why should I be charged a second time. On behalf of Frigidaire, I personally apologize for any inconvenience your appliance has caused you and your family. and not I will not ever buy gain a product manufacture by frigidaire Thanks. 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